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- All else fails phone Apple and speak to tech support
In the mean time I have rung my mate who has had this happen to him (well not about the free app bit) he working at the moment so hopefully he will ring me when he finished and I can let you know what he did to get round this :)
Least on the plus side other people have had this happen so your not a one off case :) Have you googled the problem? - Something similar happened to me before, and it was because of the country and payment info change. It didn't work when I tried to update the account through the iphone, so I had to do it from the pc. It worked and I haven't had any more problems with that.
NeoSEC28 wrote:
All else fails phone Apple and speak to tech support
In the mean time I have rung my mate who has had this happen to him (well not about the free app bit) he working at the moment so hopefully he will ring me when he finished and I can let you know what he did to get round this :)
Least on the plus side other people have had this happen so your not a one off case :) Have you googled the problem?
Yeah I have mate, coming back with a few possibilities, just wanna sort it as the update could drop at any time.Samwellthefirst wrote:
How many scratchers did you buy? Banks often put a block on cards if several similar low payments go out. I had them block my debit card because I downloaded 5 songs for 69p each. This could be the cause pal.
6, I think there is no money in the account now, as I caught my son downloading apps on mrs phone.Z94wzE60x8 wrote:
Maybe he went over the credit limit (or the amount u had on the card) and now iTunes is mad?
Still inability to get FREE apps is stupid.
Tell me about it, means if I don't sought it out, won't even be able to download new update.- Okay, you shouldn't be having that prob simply downloading free apps. Take out the cc info altogether. then try to download a new free app. If you still have the prob, you definitely need to contact Apple. Good luck! :)
emmcee1 wrote:
I thought you no longer need to enter any password or itunes info to update. Since OS5 I have not needed to enter anything to update.Z94wzE60x8 wrote:
Maybe he went over the credit limit (or the amount u had on the card) and now iTunes is mad?
Still inability to get FREE apps is stupid.
Tell me about it, means if I don't sought it out, won't even be able to download new update.
However to get new apps even free ones it asks for the password.
You may be Okay on the update!!
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