New log on problem-Verification codes
Getting request to validate email by receiving email code to enter. Account is verified and tells you to go back to email to continue. Nothing there. Then you are asked again to log in and the proc...
Forum Discussion
Right now there seems to be three basic types of problem.
Players with active emails getting invalid codes
- make sure you use all lower case when you type your email
Players with active emails not receiving any codes
- I don't know for sure, but I believe there will be an update out tomorrow that hopes to have fixed this and maybe the case sensitive problem mentioned above
Players with inactive emails
- you will need to contact EA Help and convince them it is your account and get them to change your email
If any of the EA team are reading, you really need to improve the help with dead email addresses.
Ask security questions that tappers can answer rather than questions suited to console players buying high-end games.
Too many long-term honest players have been locked out due to this change.
Players with active emails getting invalid codes
- make sure you use all lower case when you type your email
Players with active emails not receiving any codes
- I don't know for sure, but I believe there will be an update out tomorrow that hopes to have fixed this and maybe the case sensitive problem mentioned above
Players with inactive emails
- you will need to contact EA Help and convince them it is your account and get them to change your email
If any of the EA team are reading, you really need to improve the help with dead email addresses.
Ask security questions that tappers can answer rather than questions suited to console players buying high-end games.
Too many long-term honest players have been locked out due to this change.
