New log on problem-Verification codes

Found at the comment section at the addicts site

Mike | May 19, 2021 at 7:37 am | Reply

Just spoke with EA. Sounds like it is a glitch that occurred post update and affected people globally. They are working on it now.[/

"spyder1952850;c-2195576" wrote:
After repeatedly going back and forth from email to the game I was ready to say unkind words to EA, then realized that I had to access email on a different device. If you try to flip back and forth, the code they send you won’t work.
My bigger problem is I can’t get into one email account, I hadn’t accessed it in a while so the closed it. That town will probably die now.

I have the same issue with two of my towns with closed emails

Spyder1952850 has the correct workaround. I play on an iPad but if I get my code from my phone email and enter it into my iPad it works fine. However why the ‘paste’ button and why the instructions to go back to email. Seems like testing is a little weak. Hope this helps everyone and thanks for the input

"Surfcitygal;c-2195581" wrote:

"spyder1952850;c-2195576" wrote:
After repeatedly going back and forth from email to the game I was ready to say unkind words to EA, then realized that I had to access email on a different device. If you try to flip back and forth, the code they send you won’t work.
My bigger problem is I can’t get into one email account, I hadn’t accessed it in a while so the closed it. That town will probably die now.

I have the same issue with two of my towns with closed emails

I’m in the same boat. Pretty much a daily player for 9+ years, a little less lately due to the events being structured identically, but no way for me to access my sign in email any longer.

I don’t see this being good.

I’m not starting over.

F this. I’m out.

It has to be a glitch..

If we have to get a code sent to our Emil everytime we play I'm outta here..

For me the case is that a given code has worked but the next message says that my email adress is verified but I need to confirm it in another email..

After 5 hours I'm still waiting for that email to confirm my account..

Clearing the cache (rebooting) finally got me out of that infuriating loop. The problem for EA runs deeper though -- just a couple of years ago I would've been sweating bullets trying to log back in. This time it was more like: I either get back in or I don't. Don't really care much either way.

Hi all.
I haven't been asked for anything when logging in yet personally, but reading all your issues got me paranoid as I also have an out of date email address on my account. So in a fit of panic I went to the "my account" section at EA and found this page.....

As you can see, I've got login verification turned off, is that why I'm not getting this issue?
It's gotta be worth a try for someone who does have the problem seeing if they can resolve it this way, or the box below allows you to add trusted devices, this might work otherwise.
Let me know if it works, cos I'm now paranoid that if I ever log out or have to do a reinstall I'll lose my game forever.

All you people with outdated emails: Change Your Email!
Go to the top of the page and click/tap on your name. That will start you on your journey to update your email address.