Please Help, Very Important

Rebel-Tic wrote:
I just brought 60 donuts on the game, no problem, i put in my password and confirmed it. It went back to the game and the donuts were there. no problem. Then about 3 seconds later as i was tapping it flashed up "Purchase Confirmed" and i looked down and there was 2530 donuts there!!!! and had just taken £70 from me.
I have the setting on to confirm purchases but this did not happen the second time. Why the hell would anyone want to spend £70 on donuts, i dont have the amount to spare but as i use a debit card it has taken it straight away.
Please tell me there is something that can be done. This must have been some sort of glitch as i never clicked for the second lot and no donut screen came up, i was just playing the game.
This is theft if not.

I'd go through Apple or Google first and explain what happened.

Almost sounds like the purchase screen wasn't closed, so you tapped where the boatload was and thought you were purchasing it.

Thanks
I found a link to contact apple for disputes they dont make it easy though

I bet if you explain what happened Apple will refund your purchase. Something similar happened to me a few months ago but it was only for $5, and after some time and emails back and forth, they refunded my money. Beware! They told me they will only do this once.

you should spend those donuts

This is why I only use iTunes gift cards for songs and apps. Linking a credit/debit card to an app/music store is just asking for trouble.

ephphoneapps wrote:
This is why I only use iTunes gift cards for songs and apps. Linking a credit/debit card to an app/music store is just asking for trouble.

haha that is too true :lol:

Skyrim-mrp wrote:

ephphoneapps wrote:
This is why I only use iTunes gift cards for songs and apps. Linking a credit/debit card to an app/music store is just asking for trouble.

haha that is too true :lol:

It's required to have it on the account though, but I still go through the gift cards and very cautious of my purchases.

GamerGD3 wrote:

Skyrim-mrp wrote:

ephphoneapps wrote:
This is why I only use iTunes gift cards for songs and apps. Linking a credit/debit card to an app/music store is just asking for trouble.

haha that is too true :lol:

It's required to have it on the account though, but I still go through the gift cards and very cautious of my purchases.

it's required? I remember wen I first got my apple I'd I had too, then took it off. And never been asked for it again

GamerGD3 wrote:

Skyrim-mrp wrote:

ephphoneapps wrote:
This is why I only use iTunes gift cards for songs and apps. Linking a credit/debit card to an app/music store is just asking for trouble.

haha that is too true :lol:

It's required to have it on the account though, but I still go through the gift cards and very cautious of my purchases.

It is absolutely NOT required on iTunes. My iTunes account does not have any credit or debit card attached to it. All of my purchases are done solely through gift cards.

I shall be alot more careful in future. Never had a problem with it before though, but it dont think i will be buying donuts anymore!