Server crash

The last couple of days have been brutal for me in terms of the bart screen. Now I get them 5-6 times a day and I don’t log on that often. ?‍♂️

...my new load screen...

Try uninstall and reinstall

that happens if you use wrong password

Its getting better.

"Jonalinn;c-2069326" wrote:

"4junk3000;c-2069246" wrote:
I'm still getting two issues: one is an immediate fail upon launch. The second is occasional crash sowing KeMs. I'm convinced there's still a major issue to be resolved, likely in some kind of handshake failure between servers on their end. Some may be more affected by this than others.

Just curious.. has your patience run thin @4junk3000 ? I have to be honest and say I've gone from a multiple times a day player to a try and check in and see type of player. I believe, if this continues, I will eventually just stop altogether. Interested to hear what your plans are, if any.

Yes it is, thank you for asking. It's why i try to encourage others to remain hopeful, so we might all help support our spirits together.

But I'm not worried. I'm betting on the hunch that if they were busy with the Kindle zoom bug over the last month, and that took as long as it did, that this issue is next on their to-do list. I see no reason to believe it's not just another issue they'll get to whenever they're darn ready. They've never been prompt - unless it's giving us free stuff.

Fortunately, these mini events don't require much in game action. So I'm doing the 4hr visit just for the mother's day stuff; getting the land tokens every 12; and using the skyfinger once a day. My KeM farm is a mere 54 building crop, just enough to be sold in one Area Select grab. This is proving to be the most frustrating, so I'm doing maybe one field a day.

But I'm ok with this, because my only priority right now is the land tokens. I'm not attempting any new designs until i have it ALL. Anything i get from the yearbook, i just shove off to the side. I'm hoping that by the time i own all the land, that this issue will be resolved. Then I'll get back into heavy town building.

So for now, I'll cut them slack, and dial back my expectations. The game has provided too much entertainment value, almost every day for years! No other game in my life has given back so much. I have to hope for the best. I usually bail quickly on frustrating games, (*cough, Family Guy, cough*) but i also usually hold on (loosely when necessary) to things that matter to me.

I am spending more time playing other games though. Lately it's been Escape the Room games. I like how there's little puzzles, and each room only takes a few minutes if you want to jump in and out real quick. Lately, a tap session with 300 characters is no quick visit to Springfield.

I DO try to keep in mind, that as a level 939 player with bonus >1000%, we are not the typical player. We are a minority at one end of the bell curve. It's kinda like when you go visit a friend at the restaurant they wait tables at, and they give you the worst service because they think they can rely on you not to stiff them. I hate when that occurs but i still remain their friend. But i will bust their balls when they're off the clock later! Lol

"4junk3000;c-2069348" wrote:

"Jonalinn;c-2069326" wrote:

"4junk3000;c-2069246" wrote:
I'm still getting two issues: one is an immediate fail upon launch. The second is occasional crash sowing KeMs. I'm convinced there's still a major issue to be resolved, likely in some kind of handshake failure between servers on their end. Some may be more affected by this than others.

Just curious.. has your patience run thin @4junk3000 ? I have to be honest and say I've gone from a multiple times a day player to a try and check in and see type of player. I believe, if this continues, I will eventually just stop altogether. Interested to hear what your plans are, if any.

Yes it is, thank you for asking. It's why i try to encourage others to remain hopeful, so we might all help support our spirits together.

But I'm not worried. I'm betting on the hunch that if they were busy with the Kindle zoom bug over the last month, and that took as long as it did, that this issue is next on their to-do list. I see no reason to believe it's not just another issue they'll get to whenever they're darn ready. They've never been prompt - unless it's giving us free stuff.

Fortunately, these mini events don't require much in game action. So I'm doing the 4hr visit just for the mother's day stuff; getting the land tokens every 12; and using the skyfinger once a day. My KeM farm is a mere 54 building crop, just enough to be sold in one Area Select grab. This is proving to be the most frustrating, so I'm doing maybe one field a day.

But I'm ok with this, because my only priority right now is the land tokens. I'm not attempting any new designs until i have it ALL. Anything i get from the yearbook, i just shove off to the side. I'm hoping that by the time i own all the land, that this issue will be resolved. Then I'll get back into heavy town building.

So for now, I'll cut them slack, and dial back my expectations. The game has provided too much entertainment value, almost every day for years! No other game in my life has given back so much. I have to hope for the best. I usually bail quickly on frustrating games, (*cough, Family Guy, cough*) but i also usually hold on (loosely when necessary) to things that matter to me.

I am spending more time playing other games though. Lately it's been Escape the Room games. I like how there's little puzzles, and each room only takes a few minutes if you want to jump in and out real quick. Lately, a tap session with 300 characters is no quick visit to Springfield.

I DO try to keep in mind, that as a level 939 player with bonus >1000%, we are not the typical player. We are a minority at one end of the bell curve. It's kinda like when you go visit a friend at the restaurant they wait tables at, and they give you the worst service because they think they can rely on you not to stiff them. I hate when that occurs but i still remain their friend. But i will bust their balls when they're off the clock later! Lol

@4junk3000 , first of all, thank you for your thoughtful reply as I do appreciate it.

I wish I could remain hopeful but I've always been great at responding to stimuli. Einstein said “the definition of insanity is doing the same thing yet expecting different results.” That is where I'm at. I can't continue to perform the same function over and over again expecting it to suddenly work again for me. I think your issue might not be as severe as mine (and that makes me happy for you, truly!). You mention using sky finger.. I can't do that as the game will crash. I can't collect on buildings and I can't collect when my xp bar fills and opens the donut window. I can't design nor can I scroll through my inventory. My game is unplayable. I used to have the game icon front and center on my iPad. Last week I moved it off and placed it in a folder that I don't often open. I have a feeling I will soon just remove it entirely. But, you know what? Weaning myself off of it hasn't been very traumatic. I've played The Sims since it was first launched 19 years ago. Talk about an unstable game lol!

I like that you are keeping the faith and I hope everything works out for you :) I haven't pulled the plug completely but I have a strong feeling it will happen sooner rather than later.

This is an interesting situation. Obviously @Jonalinn has it at the extreme end. I am finding issues only when the Origin login servers are involved. When I log out or in to change towns it usually takes 2 or 3 tries. When I am waiting for the age box on logout I frequently have to force close and restart.
Once I am in game, I have essentially no problem. As a test I hit skyfinger and then started clearing completed tasks asap. It took maybe 5 minutes to get everything to register, but it did it without crash. I have other friends in game that report similar experience, only crashing on login and logout.
I remember well "The Glitch" and how I got hit over and over and over, but other family members sailed through unscathed.
This is not typical of a coding issue, with the exception that perhaps it is coding/platform/device combo's that are more vulnerable. It would be interesting to see if someone who can barely do anything has the same issue of a different platform and different device.
I did experience lots of Bart screens just prior to the current event, but they ceased on starting the event. They were also infrequent, and did not stop me from playing etc.
The unfortunate thing is that EA does not have a support structure whereby we could submit individual experiences for them to compile.

I feel for those of you experiencing this, the glitch was a horrible time for me as I never knew day to day when it would reappear and I would need another rollback and lose things.

There is a thread on EA Answers about crashing issues with Samsung and other Android Devices. They did ask people to post some info about their system
We are investigating this, and it would be very helpful if you could share some information with us. Would it be possible for you to let us know your:
Device Model Number (can be found in Settings > About phone):
Android Version Number (you can take a screenshot of the information in Settings > About phone > Software):
Location in the world (your country):
Network provider:
Last date you updated your OS (Android) for your device:
And also this question:
The team is still looking into this, and I'm here with another question from them: could you let us know if you have opted into Samsung's One UI Beta Programme?
Please go add your info to that thread if it seems to match your problem
https://answers.ea.com/t5/The-Simpsons-Tapped-Out/Simpsons-Tapped-out-Freezes-on-Galaxy-S10-and-S10/td-p/7834205

"Jonalinn;c-2069912" wrote:
I've created fresh new installs, meaning.. starting from square one... on non-Apple devices. It didn't matter, the results were the same.
Also, imo (and I realize I may be alone in this), but there is only so far a player should have to go to get a game to work. I've been playing TSTO on Apple devices since TSTO was launched. How many years is that now? 7 is it?

I’ve been playing on Apple devices since 2012 launch. Never have I gotten all these issues that some of you guys experience. I guess I can count my lucky stars. Started on iPhone 3GS before moving over to iPad (3rd generation) in fall 2012. Been playing on iPad Pro 9.7 since 2016 and occasionally on my iPhone XS. I may get one Bart screen once in a blue moon, but it’s usually due to my internet having issues.