"chadstraus97;c-1880513" wrote:
I forgot the most ridiculous part of call #1 - Apparently, the supervisor told the tech to tell me that, as a result of my call, he would be coaching the tech team NOT to give callers a timeframe for when an issue should be resolved! So, I guess we're all supposed to just sit back and accept glitches and bugs????
try email, i seem to have better luck that way. i thought i’d try calling but with email, they dont have to spend time talking to you and they seem to get to the point and send email off to the next person in line-but it’s just a thought. it takes awhile but seems to work better for me. thats my next try, calling is usually useless in my experience