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11EEvey
3 months agoHero+
General troubleshooting tips:
- Update your device software
- Check for any Tapped Out update in store
- Log out/Log back in
- Restart device
- Clear cache
- Make sure your device has more than 1.5 gbs of RAM
- Free up memory space (some devices may require 8-12 GB free space and Apple devices may require up to 10% of the total space free) IOS lies to you. regularly clear history of spotify and safari if you use them and make sure offload apps is turned off.
- Hard close the game and restart
- Load on another device
- Try a different wifi/connection/internet/broadband
- Change the date and time save and then change back to correct reboot
- Close all other apps before playing
- Only use the app icon to open the game not a notification
- Close any VPN before opening the game
- Accept or decline any pending friend requests
- Change your password at ea.com change your password to be less than 15 characters with only letters and numbers in it. (It can take a couple minutes to reflect it in game) Do not change your password while the game is open on a device
- Add a real mobile phone number, use this to log in if you have issues with email login
- If connected to EA/Origin: uninstall / reinstall game (Do NOT do this if you play anonymously)
- Synchronize your game often by visiting the friend's screen so your game progress is saved
About TSTO Technical Issues
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