Lost donuts

After finished my last tasks in THE END chapter my game crashes and when I logged in all my almost 4000 donuts were lost.

sharon_45648
Seasoned Newcomer
3 months ago
Same thing here. I got 1200 doughnuts and the game glitched and went down to 300. I already had 142 doughnuts was saving them up for the Haloween.
iammc23
Rising Newcomer
3 months ago
I also lost donuts glad to know they are working on a fix even if support ends soon
EA_David
Community Admin
3 months ago
Hi, if your donuts have disappeared, please reach out to support with details of what happened.

https://help.ea.com/en/help-top-issues/?product=the-simpsons-tapped-out
- 405mi16nl
  New Novice
  3 months ago
  I just did, and they tell you that the issue is known and they are working on it.
  
  So we just have to be patient :)
- 101kbuka
  Rising Novice
  3 months ago
  I did it. I got donuts back but only those who I got for playing all years. Previously earned and bought ones are still lost.
101kbuka
Rising Novice
3 months ago
I got donuts back but only those who I got for playing all years. Previously earned and bought ones are still lost.😑