Forum Discussion
7 Replies
Careful you can get banned for mentioning that
same problem, nobody is helping us...
- EA_Kent2 years ago
Community Manager
Hey everyone,
If you're still having trouble with this, can you share a bit more info when you've got the chance?- Which platform did you purchase the game on?
- What is your PSN ID or Xbox Gamertag?
- If you look at the purchase history on your console, does it show that you purchased the Deluxe Edition?
- Can you provide a screenshot of the game tile from your console library?
Thank you!
- @EA_Kent I am still missing mike and fedor after over 2 months , i am on ps5 and preordered on ps store. My psn id is bjmb_marko and in my purchase history it says deluxe and i was charged for deluxe but on ps store it says standard.where do i send the screenshot?
I’ve tried everything sent screen shots of receipts and proof that I only have the standard edition and still nothing EA basically stole all of our money I will never do business with them again.
- Dock-Zom2 years agoSeasoned Traveler
Foreal like my ps5 icon for the game doesn’t say deluxe it’s just the standard edition
- MpcLive731 year agoNew Novice
I'm dealing with this now after spending 89 dollars on the deluxe only to be able to download standard I've contacted PSN support about it and they sent me to ea and ea sent me back to psn support which couldn't fix it.Supposedly the content that's in the deluxe edition is on my standard download but I've yet to find it!