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Shakal001's avatar
2 years ago

Disabled EA account for no reason

So basicaly i bought 2 battlefield games on Steam and i try to play them but i need to link my account and i see that my Steam account is linked to some disable EA account that i dont know the reason why it is disabled.

This is the message ive got "Your accounts can’t be linked because your Steam account 123 already linked to your EA Account for 5f*****@disabled.ea.com. An EA Account can only be linked to one Steam account in its lifetime." 

Can i get some help how to unlink that account cuz i basicaly thrown my money on your games if i cant?

3 Replies

  • EA_Pythia's avatar
    EA_Pythia
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hello @Shakal001,

    an account is disabled if it's not been used for a long while - so I would assume that this is probably an old account of yours or one you accidentally created besides your main account.

    Please contact EA Support to get help with accessing this account and relinking your steam account to the correct EA account:

     https://help.ea.com/en/help-home/

  • inbomber's avatar
    inbomber
    Seasoned Newcomer
    10 days ago

    I'm having this same issue and it seems like there's not any good solution out there. This is my main account and main email and I'm not sure when it would have had a disabled email address associated with it.

  • King_Rat-n-Rolf's avatar
    King_Rat-n-Rolf
    Seasoned Newcomer
    5 days ago

    I have the same prob on my PS5, but not my PC. Can't figure it out😥😥 Haven't got any help from EA either???

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