Hey there,
I see a lot of confusion around here, so I am trying to bring some light to the matter about this issue.
We are very clear about the trusted online digital retailers of EA PC games in our article "Where to buy EA digital download games and virtual currency". Those retailers are the ones that ensure that your account is secure, but also ensure proper functioning for the games you are purchasing.
In this case, the different retailers you are mentioning ARE NOT trusted retailers. That means EA doesn't distribute keys to them, EA doesn't partner with them to sell the games, and those keys may come from dubious sources. As we mention in the article above, the purchases from these retailers can carry some risks such as:
- You might get the wrong product or language version of a game you buy.
- Unauthorized websites may be phishing for your EA Account or payment info.
- It’s also possible that unauthorized retailers will sell you a fake, used, or stolen CD key or Product Code.
- Additionally, any illegally obtained games and Product Codes will be disabled by us. That means you won’t be able to play your game or redeem your virtual currencies.
- EA Advisors won't be able to help you with games you bought from unauthorized retailers or illegally.
I hope this helps with any confusion you may have. Those keys were obtained without EA´s authorization, which means that can carry some of the risks mentioned above.
-Groguet
Community Manager
