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RogerRamjet77's avatar
2 years ago
Solved

EA where is promised VR ? Why you ignore customers questions ?

You promised VR over 3 months ago and yet never delivered.  That is okay if it were running behind schedule but what is not excusable is that you fail to reply to honest & genuine inquiries from your customers on the progress or even if VR will ever be released. No updates, no encouragement that yes it is coming, nothing. This is very poor form and one of many reasons why so many gamers really dislike your company.  Does anybody there have ears to listen !?

Even though I pre-ordered over three months ago, Steam who are a really great company, refunded me for WRC last night.  I am done with EA, at least for now and until their is evidence you are a customer focused company. Yes we all get it that you want to make huge sums of profit but to do that at the expense of the customer will lead down a bumpy road to Fail.

I should have learnt my lesson after preordering F1 2022 on the promise of VR which was delivered in such an awful state that I never played it again - it still is in my library and I do not even know if it was made to work to a decent standard because I got so dizzy and disoriented in the 2 or 3 hours I spend trying to get it working that I dared not play it again.  All my other racing titles play incredibly well in VR and I will get my rally fix from Dirt Rally 1 & 2.  Really sad that you took over Codemasters because now they wear the EA badge it has practically destroyed their good work and trust from the sim race gamers.

I have not written this to hate on EA but am so annoyed that I wish to honestly vent on how I feel and I know others in the race sim community feel the same but may be cautious to express their feelings in this crazy environment of woke nonsense where people cannot speak their truth.

  • EA_Groguet's avatar
    EA_Groguet
    2 years ago

    Hey there,

    The VR Beta was released yesterday. If you have any issues/feedback about it I recommend you to use the new dedicated board we created:

    Technical Issues - VR Beta

    I'm going to close this thread as the the feature has been released.

    -Groguet

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