Forum Discussion
EA_Groguet
Community Manager
9 months agoHi there,
Sorry for the delay. The team is still investigating this issue. Meanwhile, can you try the next steps to see if it solves your issue?
- Try running the game with no other applications running except for the minimum required for the Operating System and Steam or EA App. Once the game runs, start turning things back on and restarting the game each time. The moment the game doesn't boot - that's the piece of software it doesn't like.
- Remove any mods from the game that have been installed. The only things we support are custom configs for telemetry and the input system. The easiest way to do this is uninstall the game from steam, then locate the old folder and make sure it's completely empty before re-installing.
- Remove any other dll based mods for things like DirectX. We've seen mods that alter some of the DirectX dll's to add hooks to allow for other mods to run and changes to game data.
-Groguet
9 months ago
What a joke of a response. "Sorry for the delay in responding" lol been over a month and this is all you got to say? must be too busy moderating on the game forums you guys actually care about instead. And the classic its not our fault its yours, just delete and redownload the 90+gb game, no big deal right? And i'm not worried about getting banned or deleted, cause no ones here answering questions anyway so this forum is useless, just like this game to many people that cant play it.
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