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Hi there,
Sorry for the delay. The team is still investigating this issue. Meanwhile, can you try the next steps to see if it solves your issue?
- Try running the game with no other applications running except for the minimum required for the Operating System and Steam or EA App. Once the game runs, start turning things back on and restarting the game each time. The moment the game doesn't boot - that's the piece of software it doesn't like.
- Remove any mods from the game that have been installed. The only things we support are custom configs for telemetry and the input system. The easiest way to do this is uninstall the game from steam, then locate the old folder and make sure it's completely empty before re-installing.
- Remove any other dll based mods for things like DirectX. We've seen mods that alter some of the DirectX dll's to add hooks to allow for other mods to run and changes to game data.
-Groguet
@EA_Groguet wrote:Hi there,
Sorry for the delay. The team is still investigating this issue. Meanwhile, can you try the next steps to see if it solves your issue?
- Try running the game with no other applications running except for the minimum required for the Operating System and Steam or EA App. Once the game runs, start turning things back on and restarting the game each time. The moment the game doesn't boot - that's the piece of software it doesn't like.
- Remove any mods from the game that have been installed. The only things we support are custom configs for telemetry and the input system. The easiest way to do this is uninstall the game from steam, then locate the old folder and make sure it's completely empty before re-installing.
- Remove any other dll based mods for things like DirectX. We've seen mods that alter some of the DirectX dll's to add hooks to allow for other mods to run and changes to game data.
-Groguet
Did all of the above already, even flashed BIOS. All drivers are up to date, deinstalled all overlay software, shut down everything else, unplugged all USBs. Moved my game files around, reinstalled anticheat like 100 times - all is the same
Even bough the game in EA App to test - another error, but still unplayable.
I will be reinstalling my whole PC because if this but I fear the result will be the same.
Clearly the culprit is Anticheat and I wonder are there any plans to actually deal with it as for 2 months now I cannot launch the game and i have it in both platforms currently as steam-ea app integration did not work as with other games and I had to pay twice.
I am checking every day but there is no info/list of known bugs with the game or if it is actually being worked on. This is pretty much what uuI was playing last year in the limited spare time I have and was participating in the club series regularly every month… This bug renders everything naught as now I had to miss last two months.
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