Forum Discussion

2 years ago

Fanatec DD+ Xtreme not recognized

Hi, I received my DD+ with GT Extreme wheel a few days ago, but the game doesn't recognize the wheel and I can't play, in the settings it doesn't display the wheel and doesn't receive any input, I ca...

technical issues

EA_Shepard

Community Manager

2 years ago

Hey, Folks.

Wanted to jump on in and let you know that this was reported to the team previously. I have not seen an update yet but the team would like to get some more info from everyone who is not able to use these. I've seen some older reports with workarounds but need details from players still having and just started having these issues.

Not all below will apply, so what does not you can skip. As much info as you can helps!

Product:
Platform:
Which console generation do you have?
What is your Gamertag/PSN ID?
Date/time issue occurred?
What type of issue do you have?
Which mode has this happened in?
Which part of the mode?
Summarize your bug
How often does the bug occur?
Peripherals used for the game:
Steps: How can we find the bug ourselves?
What happens when the bug occurs?
What do you expect to see?
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card?
Enter RAM memory size in GB (If applicable)

Cheers!

M3TASIN

New Traveler

2 years ago

@EA_Shepard wrote:
Hey, Folks.
Wanted to jump on in and let you know that this was reported to the team previously. I have not seen an update yet but the team would like to get some more info from everyone who is not able to use these. I've seen some older reports with workarounds but need details from players still having and just started having these issues.
Not all below will apply, so what does not you can skip. As much info as you can helps!
Product:
Platform:
Which console generation do you have?
What is your Gamertag/PSN ID?
Date/time issue occurred?
What type of issue do you have?
Which mode has this happened in?
Which part of the mode?
Summarize your bug
How often does the bug occur?
Peripherals used for the game:
Steps: How can we find the bug ourselves?
What happens when the bug occurs?
What do you expect to see?
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card?
Enter RAM memory size in GB (If applicable)
Cheers!

EA WRC

PS5

Fanatec DD Extreme wheel + base

Game doesn't appear to recognize this specific wheel. I am unable to progress beyond the opening splash screen to the main menu. Once game boots up it announces "Press the cross button to start". The cross button does not function.

When using Fanatec Formula V2.5 wheel all controls function as intended. Wheelbase is operating normally.

When using DD Extreme wheel with other games the Cross button functions as intended. Wheel itself is fully operational.