Game doesn't launch after splash screen
I've obtained EA Sports WRC 24 via Epic Games and i couldn't play it since when i try to play, splash screen appears but then it disappears and gets back to EA App screen. Please help.
Forum Discussion
EA_Barry
Community Manager
Community Manager- Make sure your display is connected to your GPU and not the motherboard video output.
- Download and install all available Windows Updates
- Run System File Checker to ensure the integrity of your Windows System files: http://support.microsoft.com/kb/929833
- Perform a clean boot before starting the game: http://support.microsoft.com/kb/929135 or http://help.ea.com/en/article/how-to-clean-boot-your-pc/
- Check your machine meets the below requirements:
Windows minimum requirements:
OS:Win 10
Processor(AMD):AMD Ryzen 5 2600X
Processor(Intel):Intel i5 9600K
Memory: 8GB
Graphics Card(AMD):Radeon RX Vega 56
Graphics Card(Nvidia):Nvidia GTX 1060
Direct X:12
Online Connection Requirements:Broadband
Hard Drive Space:80Gb (SSD recommended)
Thanks.
* Display is connected to GPU
* Windows Updates are up to date
* System File Checker OK
* Clean boot done
System:OS: Win 11
Processor: 13th Gen Intel(R) Core(TM) i7-13700H (20 CPUs), ~2.4GHz
Memory:168384MB RAM
Graphics Card: NVIDIA GeForce RTX 4060 Laptop GPU
DirectX: 12
Online Connection: Broadband
The problem persists.
Having the same issue. Former IT Admin here so I did all the deep steps I could try but it seems to be an issue that needs to handled by the dev team. Thank you. Would love to keep enjoying this game throughout the holidays if possible.
It might be related to this bug, https://answers.ea.com/t5/Bug-Reports/Windows-10-update-KB5045594-causes-game-to-crash-during-EA-intro/m-p/14198292#M5025
Here is a quick guide how to remove the Windows update, https://answers.ea.com/t5/Bug-Reports/Update-2-1-0-the-game-crashes-to-desktop-at-launch-at-the-EA/m-p/14205329#M5049
Yes i saw this but although my system is up to date, i don't have an update called KB5045594. This may vary due to regions (USA/EU)
Though even if i had this update, i might not be able to remove it since there's a restriction on which updates i can remove.
This is my update history
And these are the ones the system lets me remove:
