Forum Discussion

Soglejr's avatar
3 years ago
Solved

Not compatable??

I have an Xbox 1 X and when I try to buy the game from the Xbox store it says, "Not playable on this device."

Any ideas why???

  • Hey @Soglejr 

    Just to make sure, are you browsing the store from your Xbox Series X|S? 

    That could be just a visual bug on the Xbox Store. The game is not available only on old-gen consoles (Xbox One/PS4)

1 Reply

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hey @Soglejr 

    Just to make sure, are you browsing the store from your Xbox Series X|S? 

    That could be just a visual bug on the Xbox Store. The game is not available only on old-gen consoles (Xbox One/PS4)