Forum Discussion

nik200282

Not applicable

2 years ago

Problem with crashing. EXCEPTION_ACCESS_VIOLATION

So I've had two issues playing the game for 2 days. And I've managed to fix one of them (the issue was a DXGI_ERROR exception). But I somehow have not been lucky with fixing the exception_access_viol...

technical issues

EA_Barry

Community Manager

2 years ago

@nik200282

Try these steps, thanks.

In the EA app, click on the game and then Manage, Repair
Run System File Checker to help ensure the integrity of your Windows System files: http://support.microsoft.com/kb/929833
Perform a clean boot before starting: http://support.microsoft.com/kb/929135 or http://help.ea.com/en/article/how-to-clean-boot-your-pc/

nik200282
Not applicable
2 years ago
@EA_Barry I have the game on steam how do i to the first step on steam?
- S4UP1LL3M4NN
  Seasoned Newcomer
  2 years ago
  I recently got a kinda similar error:
  EXCEPTION_ACCESS_VIOLATION writing address 0x0000000000000290
  Starting the game as administrator fixed it for me.
  Maybe you should give it a try.
  Regards