Forum Discussion

EA_Shepard's avatar
EA_Shepard
Icon for Community Manager rankCommunity Manager
1 year ago

Re: [PC] 63 FPS Cap with Fanatec CSL Elite Pedals

Hey, all

Since the update, we have seen players report in that there have been some FPS and performance issues with the peripherals and game on different platforms.

If you are running into these issues, please list the following below so we can track this further and pass along the info to the team!

We have one for the console and one for the PC.

Console Bug Report

  • Platform:
  • Which console generation do you have? 
  • What is your Gamertag/PSN ID? 
  • Date/time issue occurred 
  • What type of issue do you have? 
  • Which mode has this happened in? 
  • Which part of the mode? 
  • Summarize your bug 
  • How often does the bug occur? 
  • What happens when the bug occurs? 
  • What do you expect to see? 
  • PS4 Crash Reporting: Please copy the text you put in the crash report here.

PC Bug Report

  • EA App/Steam/Epic:
  • EA ID/Steam user ID:
  • Attach the EA App Error Report ID Here
  • The EA app logs can be found in C:\ProgramData\EA Desktop\Logs & C:\Users\%username%\AppData\Local\Electronic Arts\EA Desktop\Logs
  • Windows OS:
  • Windows OS version:
  • GPU model and driver version:
  • Region:
  • Are you using an internal or external drive?
  • Are you using an HDD or SSD?
  • Date this issue started (is it still happening?)
  • Any other errors?
  • If possible, share a Screenshot or Clip:
  • Can you attach a DxDiag?

6 Replies

  • dmandvr's avatar
    dmandvr
    New Rookie
    1 year ago
    • EA App/Steam/Epic: 
    • Steam
    •  
    • EA ID/Steam user ID:
    • DMAND
    •  
    • Attach the EA App Error Report ID Here 
    • I don't use EA APP
    •  
    • The EA app logs can be found in C:\ProgramData\EA Desktop\Logs & C:\Users\%username%\AppData\Local\Electronic Arts\EA Desktop\Logs
    • I don't use EA APP
    •  
    • Windows OS:
    • 10
    •  
    • Windows OS version:
    • 22H2
    •  
    • GPU model and driver version:
    • AMD 6900xt 24.1.1
    •  
    • Region:
    • USA
    • Are you using an internal or external drive?
    • Internal
    •  
    • Are you using an HDD or SSD?
    • SSD
    •  
    • Date this issue started (is it still happening?)
    • As far as i know this was happening since the start and yes it is happening now
    •  
    • Any other errors?
    • Don't know if this is relevant but every time i click on the Fanatec V3 pedals in EA WRC control options, one selection is to make primary device.
    •  
    • If possible, share a Screenshot or Clip:
    • https://www.youtube.com/watch?v=q3MsXSzpxdk
    •  
    • Can you attach a DxDiag?
    • YES
    •  
  • dmandvr's avatar
    dmandvr
    New Rookie
    1 year ago

    Your welcome.

    If you need anything else please let me know.

    I'm hoping we can take care of this issue before the VR update drops at the end of April but thats probably cutting it pretty close.

    Have a good one!

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    1 year ago

    @dmandvr An update was pushed out, please check that out and let me know if anything has changed.

    Cheers!

  • dmandvr's avatar
    dmandvr
    New Rookie
    1 year ago

      @EA_Shepard       Greetings.

    Still no change for me.

    With pedals plugged into PC via USB i get a 83 fps cap. During the same run i unplug the pedals and it jumps up to 120

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    1 year ago

    @dmandvr I appreciate it. I am sending all the updates over to the team so that they can take a look after the update. 

    If it changes, let me know!

    Cheers!