Forum Discussion
Hey there,
I have reported and escalated this issue to the Game Team. Hopefully, I have some info soon to share with you.
Thank you for your patience and sorry for the inconvenience.
-Groguet
Hey everyone,
The Game Team is investigating this issue and they were requesting some save files from your corrupted games to keep the investigation. Could you please attach your save file here on AHQ?
You might find it in: %localappdata%/WRC/Savegame/Profile
- Direct attachment (only for text files)
- You can attach a text file directly to a forum post.
- Upload with a OneDrive account
- How to upload files to OneDrive: LINK
- How to share files from OneDrive: LINK
- Please set the file(s) to be shared for anyone that has access to your OneDrive link
- The resulting file download URL can be included in a forum post, private message, etc.
- Upload with a Google Drive account
-Groguet
- 2 years ago
@EA_GroguetHi,
here you can find all data from Profile:
https://drive.google.com/drive/folders/1J6VHALJr-lyEo-OaLzRUyIfDDfC_58_f?usp=sharing
i recorded short video where i show the "error" and a solution as not to wiped out own data (template, liveries, etc).The solution was also described here:
I described the details and my observations in this topic above. If you need additional information, then I'm happy to help. After the last file corruption, now the error appeared already on the second stage, when i continue my championship.
PS>
In the video I also showed how to do it so as not to lose your data (from 2:12). Just u have to do is go through any part of the game that has a loading screen. Then save working again. Otherwise when you exit the game after message about save corrupted, after restarting, you will have to create your profile again and you will lose your data
- EA_Groguet2 years ago
Community Manager
@ojciecmajster Thanks for sharing with us the save file and the video! I have already shared this with the rest of the team.
- MH27072 years agoRising Traveler
Hi I've just had the same on Series X. Was midway through my quick play championship when my entire save game became corrupted while loading in to the next stage. Had the same error code 'a925c8c5-a2e25eef-652b47e9' and had to create a new profile upon re-entering the game, with all my offline saved data lost ☹️
Edit: Interestingly, I was also on the 8th event of a long championship (15 events x 12 stages) when this occured, the same as the OP as seen in the video they uploaded 😳
- EA_Groguet2 years ago
Community Manager
@EA_Groguet wrote:
Hey everyone,
The Game Team is investigating this issue and they were requesting some save files from your corrupted games to keep the investigation. Could you please attach your save file here on AHQ?
You might find it in: %localappdata%/WRC/Savegame/Profile
- Direct attachment (only for text files)
- You can attach a text file directly to a forum post.
- Upload with a OneDrive account
- How to upload files to OneDrive: LINK
- How to share files from OneDrive: LINK
- Please set the file(s) to be shared for anyone that has access to your OneDrive link
- The resulting file download URL can be included in a forum post, private message, etc.
- Upload with a Google Drive account
-Groguet
Hey there,
In the past, I requested some save files to help the team with the investigation. We didn't have many files uploaded, so the team doesn't have enough data to investigate this issue. Please, upload your save files so I can send them to the Game Team.
Thank you.
-Groguet
- 2 years ago
Hi,
in the topic above, I sent some links to the profiles where the save was corrupted in different car groups.
Here You can find my links too:
=======================================
23.02.2024
After 6 from 16 country in GroupA save became corrupted.
link for profil file from groupA
https://drive.google.com/drive/folders/1O59G2JTTqYh27NWR8dkKhQJ7rlFOa1Zw?usp=drive_link
=======================================
29.02.2024
After 12 from 16 country in Group WRC 2 save became corrupted
link for profil file from group WRC2
https://drive.google.com/drive/folders/1hc3R_sItriTlen8Kn7EbQhbgXWFexToL?usp=sharing
=======================================
07.03.2024
I finished own championship in Quick Play solo mode in a group Junior WRC without damaged save file. Link to my profil file from group Junior WRC:
https://drive.google.com/drive/folders/1T4qQ2GbGxXLlfzSGsLB7s9SgqdcJd1zJ?usp=sharing
It's bad to hear that until now Codemasters has not touched the issue at all and is still waiting for more data ☹️ Codemasters programmers don't have the tools to decode the digits in the error message? Someone designed it this way, so the information about the error code should give some clues. I browse this forum every day and I looking forward to any positive response. I'm losing hope that this will ever be fixed. I will be happy to colaborate with team if additional information is needed, do some test or answer questions.
btw. examining only the save file may not be effective as this is the last state where the game was working properly (when information about a save corruption appears, the file cannot be saved). You need to load the save file and continue driving (usually several routes) until you receive a message about a corrupt save file.
I saw on the forum that Xbox users have the same problem. If anyone could send save file, that would be great. I also saw reports of save corruption on the Steam forum.
Someone from Codemasters team can also check this by setting the 16 country and 12 stages championships in the 97-11 group in Quick Play Solo mode (using Citroen Xsara all the time) and investigate this issue. I have been researching it for months in my own way, looking for similarities or correlations, so far i didnt find any solution.
And what about this topic? The issue looks very similar to the one described in this post
This should be fixed in the December patch, but I didn't find any information about it in the changelog. Maybe it wasn't fixed properly.
PS.
for now, please send me my observations that I wrote above to the team. Maybe they'll be helpful. Save files are unusually designed and I have never encountered where the game automatically wrote my own save file instead of using autosave file. After the Junior WRC championship ended, my save file simply disappeared from the list.
- 2 years ago
I continue testing in quick play solo mode
=======================
11.03.2024
In Group Rally 4 save file became corrupted after 10 form 16 countries (i used Renault Twingo all the time), when i proceed to the next country. Link to my profil file below:
https://drive.google.com/drive/folders/1fZSz8cKXelwEB45b3oocG5rfkkxNcQAt?usp=sharing
After game update to 1.6 i will try with another car group.
PS.
If anyone has a corrupt save during the championship, please send your profile file to the team to help resolve the issue. Thanks
- 2 years ago
My savegame folder disappeared.. I was in a clubs event, service area, took off VR googles, put them on again after couple minutes, game crashed, couldnt do anything, could see image in VR but was fixed to one side, so ALT+F4 and now have corrupted profile savegame message and missing savegame folder.
I tried creating new folder with profile and ghost folders inside, with backup cloud files downloaded from steam cloud same date and earlier, and still the error message appears
Did a local files verification, too .. still cannot play as the message keeps showing..
So the issue might be elsewhere, not with the savegame profile
SOLVED - I chose the delete (profile, game settings, account.. cant recall exactly) prompt option, when asked at launch. Now game works, just had to assign controls again, set FFB and proflie name, language, etc all records are kept and graphic settings too but lost all saved car setups.