Forum Discussion

ojciecmajster's avatar
2 years ago

Save corrupted - A925C8C5-A2E25EEF-652B47E9

My save data today 20.01.2024 got corrupted again. This happened for the third time already. This only happens in quick play solo mode. Acording to this topic

https://answers.ea.com/t5/Technical-Issues/Warning-Quick-Play-Progress-amp-Losing-Save-Data/m-p/13248297#M1213

, I went through the menu and any part of the game that has a loading screenand  several times.  This time the save profile stayed and I didn't have to create the profile again, but just like before, my templates and liveries were cleared. I can only see their names, but I cannot edit or use them. Once again I have lost many hours of my work and I have had enough.

This problem is not solved and STILL EXISTING in the game. The strange thing is that I play several rallies for several days and nothing happens, I'm coming another day, do some stages and this happens.

Summary:

it's the same every time. I noticed this happening in in quick play solo mode. I created 16 country stages with 12 routes. After a few runs the save file gets corrupted (this time after 7 country when when I clicked quit after last track). It happened to me twice in Finland and once in Mexico. I played with own created livery. PC, EA app

EA /Codemasters please check this out and fix it in future updates. I am asking for advice on how to get my job back!   I am reporting this once again, but no support from you or even a response.

Which files should be backed up to restore the templates and own liveries in case of damage save data.

link to older topic

https://answers.ea.com/t5/Technical-Issues/corrupted-save-file-another-one/m-p/13269097/highlight/true#M1263

EDIT:

On a profile where the save file has been damaged, I can no longer save any new liveries. After clicking save livery, game crashes me to the desktop with the UE4 error (see second picture).

26 Replies

  • ojciecmajster's avatar
    ojciecmajster
    1 year ago

    Today i noticed another bug in quick play solo mode. I started championship and after few stages i saved the game as Progress1. When i back to continue progress, my save file "progress1" gone, but autosave make a save and i can continue my championship (see picture). Could someone from the team finally intervene and check what's going on in this mode? I have already raported so many bugs in this mode, but until now not one was fixed.

    Link to my profil file, where i Lost save file

    https://drive.google.com/drive/folders/1R4_769o0p-55em7rLUAMJxFnDRj9Lwls?usp=sharing

  • ojciecmajster's avatar
    ojciecmajster
    1 year ago

    Hi,

    today i finished a championship NR4/R4 in quick play solo mode  (template 16 countries / 12 stages) without problem with save corrupted. I used Mitshubishi Lancer all the time. 

    Link to my profil files to analise: 

    https://drive.google.com/drive/folders/1CvTKkXTNlK8PX_lomu5vwnlHA2LjweK0?usp=sharing

    In conclusion:

    I finished championship without problem with the folowing car groups:

    WRC

    WRC Junior

    NR4/R4

    another car group like

    WRC2

    1997-2011

    RALLY 4

    GROUP A

    ....after a few countries ended with a corrupted save message.

    What I have observed is that the groups where I have completed the championship consist of 3 or less cars in group. Where there are more of cars, the file became corrupt in about half of the championships. I also heard on another forum that reducing the number of countries and routes supposedly helps. 

    ==================================================== 

    Once again, I am asking the team to intervene and investigate the problem. I've been sitting and testing this mode for half a year to find a solution, but nothing works.

    ====================================================

  • ForbiddenEra's avatar
    ForbiddenEra
    1 year ago

    So my bulider car never had a thumbnail for it's livery, not sure if normal.

    After 1.8 update, my livery is gone. They're still there if I try to select or edit them, but car is blank/white.

    If I try to create a new livery, on any car, game instantly crashes when trying to save. No crash logs or dumps saved anywhere when it happens either.

  • ojciecmajster's avatar
    ojciecmajster
    1 year ago

    After 8 months of struggles, requests and searching for solutions, I finally completed the WRC 97 - 11 class championship (16 countries, 10 stages pro country) without any problems with save. Following the suggestion of one user, I reduced the number of routes from 12 to 10. And it helped. Unfortunately, the EA and CM teams did not even lift a finger to find the problem, I think that even after this information they will not find time to find and patch the problem.

  • P4R7Y1's avatar
    P4R7Y1
    Seasoned Newcomer
    1 year ago

    To EA Game Team, here is my screenshot from # 195523271. This happened right after launch after i got a notification of a steam cloud sync error and chose the cloud save instead since it was newer. 

  • Vakiwey's avatar
    Vakiwey
    1 year ago

    My savegame folder disappeared.. I was in a clubs event, service area, took off VR googles, put them on again after couple minutes, game crashed, couldnt do anything, could see image in VR but was fixed to one side, so ALT+F4 and now have corrupted profile savegame message and missing savegame folder.

    I tried creating new folder with profile and ghost folders inside, with backup cloud files downloaded from steam cloud same date and earlier, and still the error message appears 

    Did a local files verification, too .. still cannot play as the message keeps showing..

    So the issue might be elsewhere, not with the savegame profile

    SOLVED - I chose the delete (profile, game settings, account.. cant recall exactly) prompt option, when asked at launch. Now game works, just had to assign controls again, set FFB and proflie name, language, etc all records are kept and graphic settings too but lost all saved car setups.