Hi. Yesterday I finished 6th Anniversary prize tracker, but didn't receive (can't equip) last two rewards:
Despite check marks they are not available to equip. As an example (Screenshot_983) Wallflower (Newcastle skin) is received and available to equip.
Came back today and the last rewards are still not available.
Respawn, please fix. :)
Merry Christmas to a 10 months without a fix. :')
9 months has passed. Still missing earned rewards. :((((((
Tried to contact help.ea again, since I've noticed a topic from Community Manager: How to get help with missing packs, coins, or content in Apex Legends? | EA Forums - 12465126
Waited almost an hour for a queue. Been quickly bounced between two advisers. Honestly felt that we've been finally going somewhere with this case.
At the end I've been hit with default response to create a topic at EA forums and that Help.ea can't do nothing to escalate or highlight this issue to upper support lines.
What a complete utter charade of a support. My disappointment is yet again immeasurable.
Well, see you again guys at the monthly update.
Almost 8 months has passed. Still missing earned rewards. :(((((
6 months has passed. Still missing earned rewards. :(((
5 months has passed. Still missing earned rewards. :((
4 months has passed. Nope, still missing. :(
Still missing rewards after completing events prize tracker. :(
So... 4 attempts to get some help via help.ea resulted in a complete failure. No real acknowledging of the issue, no links to follow status of the issue.
Judging by the forums.ea this issue affected really small amount of player so it went under the radar for the devs.
This is my last attempt. Please help. :(
Creating case via help.ea.com doesn't bear and fruits, only frustration. :(
