If you are unable to provide practical assistance, there is no need for you to hypocritically reply here.
Rhodes_RedTone Contacting the EA TOS Team is the way to go since the EA Staff here cannot handle EA Account bans.
Game or EA Account Ban Appeals
We can’t handle bans or appeals here. Please don't ask us to remove or review bans as it's not something we can take any action on.
Please check here for info on how to appeal/move forward in the case of a ban or action.
Those who have appealed know that the TOS Team almost does not have real person reviews, and they only use AI review tools to reject appeals in batches to evade their work and responsibility.
From what I understand, each ban is reviewed by a real person, (although they do use templates with their replies to help speed things along, (which may come off as being an AI bot reply)).
No one wants your chatbot like replies, and your hero title seems very funny and ridiculous in the responses to these topics.
If there was other ways to appeal the ban, I would had mention it, however since bans can only be handled by the EA TOS Team, there is no other way to appeal the ban.
That being said, if you believe your ban was caused by a bug:
Hi
I think the original author is speaking the truth this being a bug. I downloaded my account data after the ban and my last matches all seem to be disconnecting but I don't remember if I was ever kicked out of a match.
I am attaching a screenshot of how it looks - My account was banned on Feb 20th. I first thought it was due to a new mouse I purchased but I think the disconnect issue seems to be true.
Also I understand that forums can't handle bans, but this seems to be a legit bug, I'd really apperciate if you can raise it. Alot of people seem to be experiencing the same issue - I created a steam discussion where 4-5 people claim they've been banned for "Gameplay Enchancement"
[CM - Edited to remove images with partial account details]
