Ideas

Krule-Dru's avatar
Krule-Dru
Seasoned Rookie
1 month ago

Bans caused by false anti-cheat flags while having connection issues to servers

I believe that there is a problem happening in apex at the moment that involves the anti-cheat flagging people falsely for reasons like connections to the server and reconnecting to them after being disconnectedand then banning them for the reason of "Gameplay Enhancement" . A previous pro player Edam_FPS was recently banned twice and unbanned twice for the same reasons. i believe other people as far back as 2 months have been experiencing this issue and im unsure if EA or Respawn have any knowledge of its case. I was falsely banned myself on the 21st of Jan while i was in the firing range after a tdm match, i was simply aim training when the ban occured and the only things that i had open/used at the time of me playing was "Crosshair X", Steam Launcher settings: 

-dev -console -preload -novid -cl_forcepreload -high -fullscreen +fps_max 180 +mat_letterbox_aspectgoal 0 +mat_letterbox_aspect_threshold 0 +building_cubemaps 1 +cl_fovscale 1.7

i also had Aimlabs open at the time of the ban but ive used both apps before simultaneously and have had no issues prior. I have also used exitlag in the past with no issues of conflict with apex.

I have already submitted my appeal from the ban  but i am making this post to highlight the issue that many other players maybe experiencing at this time. i cannot account for their personal interactions with the game but the frequency and timings make it likely that others maybe getting falsely banned in the same manner.

124 Comments

  • SadPotatoX's avatar
    SadPotatoX
    New Traveler
    19 days ago

    Hi

    I think the original author is speaking the truth this being a bug. I downloaded my account data after the ban and my last matches all seem to be disconnecting but I don't remember if I was ever kicked out of a match.
    I am attaching a screenshot of how it looks - My account was banned on Feb 20th. I first thought it was due to a new mouse I purchased but I think the disconnect issue seems to be true. 

    Also I understand that forums can't handle bans, but this seems to be a legit bug, I'd really apperciate if you can raise it. Alot of people seem to be experiencing the same issue - I created a steam discussion where 4-5 people claim they've been banned for  "Gameplay Enchancement"

    [CM - Edited to remove images with partial account details]

  • lalogtz170's avatar
    lalogtz170
    Rising Newcomer
    15 days ago

    Just got banned for the same reason , having no clue what it is. Was #550 pred on pc. 40 mythic items deep. Account perma banned. Was banned in Jan for same thing but thought it was a bug & got my account back. As of March 2nd it returned and now my appeals aren’t going through. This game is ran by literal clowns. I urge nobody to buy new event. Never know if your next.

  • I’ve been perma-banned for the same reason, and it’s strange that so many players, including myself, have been banned in just the past month. Many of us have thousands of hours in the game, and there’s no proper way to appeal. These bans don’t reflect any cheating on our part.

  • UnworthE's avatar
    UnworthE
    New Spectator
    4 days ago

    My buddy and I hopped on. I had already played a few games with no issues. We joined together and queued up. As soon as we loaded in, during legend select, he was booted saying easy anti cheat was the reason. He received a 10 minute ban. Less than one minute later, I got the same message and ban. 

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