Crash: sh_items.gnut #840 - Invalid settings asset (Steam & Switch)

 I have the same problem on pc. Only on one account has this happened to me, and it's a main account; others work. I deleted the game and its files manually and reinstalled the game, then verified game files, yet nothing worked. plz fix.

Every time I try to log into the game or invite friends this screen constantly appears and I can’t play or do anything without it kicking me out to the lobby 

Thanks for the post to make sure this was brought to our attention PandaaFoxy_​!

We've seen a small number of these as well and the team is looking into the matter, though I don't have a specific ETA for a fix at this time. Thanks for the patience while we're working to get this fixed up. 

When im trying to open any kind of Pack in Apex legends there is a bug and it disconnecting me from the game.
"There was a problem processing game logic. Please try again.

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sh_items.gnut#840
[UI]invalid settings asset

Hey, I’ve been running into this issue on Apex and wanted to see if anyone else is dealing with it or found a fix.

Every time I try to get into a game, I get this error:

“There was a problem processing game logic. Please try again.”

sh_items.gnut #840

[UI] Invalid settings asset “”

It basically locks me out and I can’t play at all.

This just started happening recently and nothing on my end changed. I’ve already tried restarting the game and everything, but it keeps happening. I’m on PS5.

Is this a known bug right now? If anyone has a fix or workaround, I’d appreciate it.

I am having the same issue on PS5!! Cleared my cache and still the same issue. 

是的，每次获得游戏物品时都会出现这个bug，即使我正在充能Apex金币。 这让我在打开120个Apex背包时体验非常差

YES!! I cant open apex packs, I can't use my apex coins to buy items in the store, I cant even use crafting shards to purchase a skin without the game crashing with this error.

When launching Apex Legends via Steam and entering the game lobby, I encounter the following error:

Error Message: "There was a problem processing game logic. Please try again. [UI] Invalid settings asset (note: must be $'settings/something.rpak')"

Additionally, when I open the Apex pack inside the game, it also causes a crash to desktop along with the same error message. I have not modified any game settings, nor have I installed any third-party mods. After attempting to verify game files, and clearing local configurations, the issue still persists. This error prevents me from entering the game or using in-game features.

Request:

I kindly ask that EA support investigate the cause and provide a solution or a patch. If you need further system information, logs, or additional details, please let me know.

I have the same problem，when I open an Apex Pack