Ideas

CDeathSummer's avatar
CDeathSummer
New Spectator
3 days ago

Crash: sh_items.gnut #840 - Invalid settings asset (Steam & Switch)

I am reporting a severe logic error tied to my account that is preventing me from playing the game. Whenever I open an Apex Packs, the game crashes with the following script error:

sh_items.gnut #840 [UI] Invalid settings asset "Something"

Issue Details:

On Steam (PC): The game freezes for several seconds and then throws the #840 error specifically when I click to open an Apex Pack.

On Nintendo Switch: The situation is even worse. I cannot even reach the lobby. As soon as I enter the Apex main menu/title screen, the error pops up and forces the game to crash.

6 Comments

  • P1xeaum's avatar
    P1xeaum
    New Spectator
    3 hours ago

    是的,每次获得游戏物品时都会出现这个bug,即使我正在充能Apex金币。 这让我在打开120个Apex背包时体验非常差

  • YES!! I cant open apex packs, I can't use my apex coins to buy items in the store, I cant even use crafting shards to purchase a skin without the game crashing with this error.

  • XuRikka's avatar
    XuRikka
    New Spectator
    2 days ago

    When launching Apex Legends via Steam and entering the game lobby, I encounter the following error:

    Error Message: "There was a problem processing game logic. Please try again. [UI] Invalid settings asset (note: must be $'settings/something.rpak')"

    Additionally, when I open the Apex pack inside the game, it also causes a crash to desktop along with the same error message. I have not modified any game settings, nor have I installed any third-party mods. After attempting to verify game files, and clearing local configurations, the issue still persists. This error prevents me from entering the game or using in-game features.

    Request:

    I kindly ask that EA support investigate the cause and provide a solution or a patch. If you need further system information, logs, or additional details, please let me know.

  • UMANP0NZ's avatar
    UMANP0NZ
    Seasoned Newcomer
    3 days ago

    I was trying to equip LMG skin for the rampage and I got this notification

    “there was a problem processing game logic. Please try again.

    sh_items.GNUT #840

    ui invalid, setting asset

     

  • I am reporting a severe logic error tied to my account that is preventing me from playing the game. Whenever I open an Apex Packs, the game crashes with the following script error:

    sh_items.gnut #840 [UI] Invalid settings asset "Something"

    Issue Details:

    On Steam (PC): The game freezes for several seconds and then throws the #840 error specifically when I click to open an Apex Pack.

    On Nintendo Switch: The situation is even worse. I cannot even reach the lobby. As soon as I enter the Apex main menu/title screen, the error pops up and forces the game to crash.

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