Hello, i need help, my account was deleted when I unlinked the Playstation account (level 497) and linked it to my ea account where I had my PC progress. I did this when EA announced the crossprogression on Twitter, and automatically when I did that I couldn't play anymore on my Playstation account (the game didn't load the battle pass, it didn't have skins, or statistics, and I didn't have unlocked characters either, just I had the level), then I waited for the cross progression to arrive to see if the error was solved, but when they gave me the crossprogression I only had the level of the PC account (level 21), and I did not have any skin, I waited until able to unlink the Playstation account (I unlinked it on February 5) and relinked the Playstation account to this EA account, which was the main one. When I opened the game I had absolutely nothing, no level, no skins, no statistics, I really had nothing, just the bloodhound bundle skin and the coins from the bundle.
idk how to solve this, i loss my account like 1 year ago and still dont have it
Ideas
2 Comments
Hey samuelsamuel5
Progression made in-game (Apex), is only stored on the EA Account, and not any of the platform accounts (Steam, PSN, Xbox, etc)
This means that when you relinked your PSN Account from one EA Account to another one, that it did not bring any of the progress you made on PSN.
The progress you made on PSN should still exist though, if you log in on the EA Account that your PSN account used to be linked to, you should be able to access all that content (on any platform)Cross Progression was intended to make it possible to access the content on one EA Account, for all platforms linked to it. Not for merging data between 2 different EA Accounts.
Currently it's not possible to merge data from 2 different EA Accounts, so it won't be possible to merge the data from PC and PSN together.Though if you only care about the progress you made on Playstation, and not on PC, you can still use the old account that your PSN account was linked to. That way you can play with all the progress you had before.
I understand what you're saying, but anyway on my PS4 I have the progress from my PC, even if I unlink my account from PC on my PS4 I still have the progress from my PC
