Ideas

Roon_Moonlight's avatar
Roon_Moonlight
New Traveler
2 months ago

Kernel-Mode Heap Corruption (0x13A) with Easy Anti-Cheat

Environment:

  • CPU: Intel Core i5-13400F
  • GPU: ZOTAC GeForce RTX 5060 Ti 16GB (GDDR7 / Blackwell)
  • RAM: 32GB DDR4-3200
  • SSD: Samsung SSD 970 EVO Plus 1TB
  • OS: Windows 11 25H2 (Build 26200.7623)

 

Issue Description:

The game constantly freezes, or causes BSOD with error KERNEL_MODE_HEAP_CORRUPTION (0x13A) during gameplay, and happens while even not running the game in background, including Windows startup. Uninstalling the Easy Anti-Cheat solved the issue, indicating a direct conflict between the Easy Anti-Cheat (EAC) driver and the Windows 11 26200.7623 kernel. This issue started to happen since latest update that was deployed on Steam.

 

Steps to Reproduce:

  • On Windows 11 Build 26200.7623, ensure the March 5, 2026 update is applied.
  • Launch Apex Legends and let Easy Anti-Cheat becomes enabled on system.
  • System will either crash to BSOD (0x13A) immediately or freeze within 5–10 minutes of gameplay, and will start to cause random crashes even the game is not running.

 

Confirmed Resolution:

Entering the Safe Mode and uninstalling Easy Anti-Cheat using built-in EAC setup executable files restores system stability.

anticheat
crashing
freezing
gameplay issue
pc
steam

4 Comments

  • Roon_Moonlight's avatar
    Roon_Moonlight
    New Traveler
    2 months ago

    Update: This issue seems to be happening regardless of Anti-Cheat. It seems the changes related to graphic feature like shader is more likely to cause the OS to crash. However, I still cannot confirm if this is still related with Anti-Cheat.

  • Roon_Moonlight's avatar
    Roon_Moonlight
    New Traveler
    2 months ago

    Hey guys, if you still have issue for NVIDIA 50 series, try this driver which includes some emergency hotfixes, that might address crashes related to KERNEL HEAP crashes.

    https://nvidia.custhelp.com/app/answers/detail/a_id/5812/~/geforce-hotfix-display-driver-version-595.76

  • curator1029's avatar
    curator1029
    New Spectator
    23 days ago

    I'm also experiencing this issue

    Specs:

    • CPU: Intel Core Ultra 7 265KF
    • GPU: Asus PRIME GeForce RTX 5060Ti 16GB
    • RAM: Corsair Vengeance DDR5 32GB-6000
    • SSD: WD-Black SN850X 2TB
    • OS: Windows 11 25H2 (Build 26200.8246)

    I have tried reinstalling the GPU drivers, scanning my system, deleting and reinstalling EAC, all to no effect.

    Any fixes?

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