Ideas

Lampluverrr's avatar
Lampluverrr
New Spectator
12 days ago
Status:
Not A Bug

Lost my Apex Legend's Playstation Account

I wanted to transfer my Playstation progress over to my PC so I linked my PSN and EA account and in doing that, my PC progress completely took over my original account. I lost all my in-game cosmetics, stats, and hours of progress. Even when I go back to my PS5, I'm playing on the account that has nothing and I'm basically starting from scratch. Is there any way I can get my stuff back?

4 Comments

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    11 days ago

    Yes, your account isn't eligible to be unlinked again for six months after you unlink and relink it. This isn't something we can change or speed up ourselves, unfortunately.

  • Okay, and since I linked my Playstation account to another EA account, I'm unable to get it relinked to the original for another 6 months?

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    12 days ago

    Hey Lampluverrr​,

    All EA game progress is tied to the EA account, so by unlinking your PlayStation from its original EA account to link it to a new one all of the progress you had stayed behind. Your best bet to recover your progress you'll need to relink your PlayStation to its original EA account.

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