Ideas

deadsold's avatar
deadsold
Seasoned Newcomer
8 days ago

missing Legend

My Ea account got stolen at the end of august and when i got it back from the Chat support Ash was locked and i couldn't access the legend so once i reverted my account back to the old linked account  my free ash bundle is still missing and ash too so i was hoping that you can help me with that

even tho i tried to unlock the legend via legend tokens i couldn't

1 Comment

  • deadsold​ From what I know of, Ash being locked is a bug, (which I sadly don't have any updates on when it would be resolved).

    As for the free Ash unlock bundle, that may had been lost due to unlinking accounts as doing so does carry the risk of losing Apex progress and data that is stored on the EA Account itself, (and relinking your accounts unfortunately doesn't guarantee that your Apex progress and/or data would be restored either).

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