Negative Exotic Shards after Match?

got the same bug, contacted EA support and they reffered me back to this topic awaiting official reply from the team about missing shards issue..

Thanks a lot for the help! Hopefully it gets fixed but i am slightly more happy having talked to you about it other than be unheard! :)

Paper_bag321 wrote:

is there really no other way around it then spending MORE money

Honestly, I'm not sure. You could try contacting EA Support about refunding the middle one, although they'll most likely would have you refund it through Xbox, (if it can be refunded), since the purchase was made on Xbox.

i was gifted the middle one, however i am in the process of contacting EA help,is there really no other way around it then spending MORE money ( WHich i do not have) On a pass that i SHOULD already have?? And btw im not mad at you, more this game and how that makes sence??

Paper_bag321  Which version of the Battle Pass did your friend gift you?

Xbox > Apex Legends > Add-ons

If it was the middle one, that's an "upgrade" from the Ultimate Pass to Ultimate+ Pass:

Xbox > Apex Legends > Ultimate+ Upgrade

If they did buy the Ultimate+ Pass, you would need to buy the Ultimate version in order for the Ultimate+ version to activate.

hi i just read the whole thread and my friend gifted me the premium battle pass through xbox for £8.99, it is not letting me purchase the pass or premium+ in game at all :( Im just very annoyed as i dont even think it can be refunded and money was wasted. I think its a bug but i doubt it would get fixed, i am literally locked out of the battle pass, is there any way you know how i can resolve it??

Paper_bag321 wrote:

Anyone elses battle pass bugged

Paper_bag321 Yes, I've seen another thread where someone else isn't getting the rewards that they should.

To everyone else with the negative Exotic Shards:

After looking into this thread about an issue with the Power Sword, it would seem that when the Battle Pass had bugged out, the affected players were accidently given an extra 10 Exotic Shards. As a result, when they went to spend their Exotic Shards, they had also accidently spent the extra 10 Exotic Shards. 

Since Respawn had to remove the unearned Battle Pass items, they also had to removed the Exotic Shards that were part of the Premium+ track. However, since everyone had already spent their Exotic Shards, it just went into the negative, (which honestly, I personally would of only removed the cosmetics and let players either keep the Exotic Shards or not set them into the negative since the bug wasn't their fault).

Its still unclear to me if this was the case or not, (especially if anyone didn't spend the extra Exotic Shards and still went into the negative), so if I happen to hear more about what happened, I'll be sure to let everyone know!

Anyone elses battle pass bugged, i bought it using my currency £8,99 and I recieved the premium ++ Benefits which was 10 levels and ballistic skin which was very unusual, however the only items i am able to receive are the free battle pass rewards even tho i bough the pass i am not getting the skins or packs from the paid side that i paid for?? 

V5469 wrote:

they gave me the skins for ultimate+ and 10 exotic shards. I didnt buy anything with them and now im -10?

From what I've heard, (note: I do not work for EA or for Respawn), is that the Battle Pass had a bug where it granted the Ultimate+ Pass rewards by accident to players who had bought the Ultimate Pass.

h3irl00mf4rming0 wrote:

Will i get banned from this? or is it safe to have -10 shards?

Since this issue seemed to have been caused by the game itself, you shouldn't be banned for it, and hopefully Respawn can resolve the issue soon.

V5469, riZzMaxXxiNgTTV, & 12090N21634  Did any of you by chance also got the new Power Sword Heirloom and any of its recolors as well?

There was another issue where the Power Sword's recolor variants were set to be 20 Exotic Shards when each recolor variant was only meant to be 10 Exotic Shards each, so there may had been an error that had removed those Exotic Shards, rather than refunded them, (which if that was the case, Respawn would have to look into that as well).

> https://x.com/Respawn/status/1904638244245168368