Received Masters Rank Rewards instead of Pred on Switch 2

I finished the season as Apex Predator #44 on Nintendo Switch 2 with 18,025 RP. A rank-sync bug changed my rank to Master while keeping the same RP, and I received the Master badge instead of the Predator badge. I have screenshots proving I was Predator #44 before the season ended. Please verify my final server-side rank and correct my ranked rewards.                                                                            18,025RP on switch master badge

Hello, im on the switch2 did a livestream to YouTube and twitch to pred in under 250 games on 40fps and a big screen and my Nintendo pro controller solo q vs triple stack preds and prestige level 1 50-180 purple Smurf badge titans running amuck. It was very difficult and I reached 17k and only received a master badge. I have screen shots of this morning that  show my rp and the purple badge and screenshots of my stats and also it’s all on twitch and YouTube. Wondering if I will still receive my reward earned or was that time a complete waste and  am I stuck with this masters badge because of some sort of glitch? Please help me lol sos!

Thank you! But I am so devastated there is an ongoing glitch with switch2 rank players all that time and effort :( 

EA_Salmon​ 

Thank you please upvote so it gets attention! Im mortified right now 

Everyone who sees this please upvote so it can maybe get some attention ❤️

I’m having the same issue. This is the first time it’s happened this season.

The same thing happened to me, please let me know if it gets fixed for you and how, cuz I really want my predator badge.

I finished Season 30 split 2 with 21,600 RP while the predcap on Xbox was 21,200 RP

I was Predator before the season ended and should have finished within the top 750. However, when Season 31 launched, I received Master rewards instead of Predator rewards. I have already contacted EA Support, and the agent confirmed that the issue was reported to the developers. I would like my final ranked placement to be manually verified and my Predator rewards granted if the server records confirm that I finished within the top 750. I can provide screenshots of my rp and my EA case number if needed.

I believe I met the requirements to maintain Pred rank on Xbox. However, when I checked my rewards, I had received the Master badge instead of the Predator badge.

Could you please check whether my final rank on Xbox was correctly recorded as Predator and investigate why I did not receive the Predator badge?