Ideas

scar_sva1's avatar
scar_sva1
Rising Novice
3 months ago
Status:
Not A Bug

Request for Account Ban Review – False Cheating Accusation

 

I hope this message finds you well.

I am writing to express my concern and disappointment regarding the recent suspension of my account due to an alleged cheating violation. This decision is truly disheartening, especially because I have always played fairly and passionately supported your game.

I have previously reached out to EA to report the growing number of cheaters that have made it difficult to create fair and enjoyable content. Ironically, I now find myself accused of the very thing I have always stood against.

I would like to clarify that I stream my gameplay regularly and often play with a high ping, which may sometimes make my movements appear unusual. However, I assure you that I have never used any cheats or third-party software.

I have dedicated a lot of time and effort to this game — competing in ALGS tournaments, playing with several well-known Arab and international players, and building a community focused on clean, fair play. I even created an Arabic community aimed at fighting cheaters and improving the game’s reputation among Arab players.

I kindly request that you review my case once again. I am certain this ban is a mistake, and I hope you can see my genuine dedication and respect for Apex Legends. For the past three days, I have not even played, as I was spending time with family and friends.

Thank you very much for your time and understanding. I truly love this game and the community around it, and I hope to continue being a positive part of it.

Kind regards,
[Mohammed [Full name removed - EA_Barry] ]
EA ID / Origin ID: scar_sva1
Email associated with the account: [edit: email address removed]

8 Comments

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  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    3 months ago

    scar_sva1​ 

    We have a specific process for ban appeals. If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in the following link:

    How do I appeal a ban

    Thanks.

  • Hello EA Support Team,

    I hope you are doing well.

    This is my third appeal regarding the permanent ban on my Apex Legends account dated October 23, 2025. I fully respect EA’s rules and the importance of fair play.

    I would like to clearly state that I have never used cheats, hacks, macros, scripts, or any unauthorized third-party software. I have only played using the official game client and in-game settings.

    I kindly ask for a full manual review of my account, as I genuinely believe this ban was the result of a false detection. I am confident that a detailed review will confirm that no violations occurred.

    Thank you for your time and consideration. I truly appreciate your support.

    Kind regards,
    Mohammed

  • Krule-Dru's avatar
    Krule-Dru
    Seasoned Novice
    19 days ago

    I believe i have experienced the same false detection. I too dont believe EA review the appeals with humans. Awaiting my 3rd appeal

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    6 days ago

    Hey folks,

    Locking this thread here as ban appeals are not bug related.

    Please feel free to check the main or solution posts in this thread. We're unable to make changes to this via the forums, so if you have further concerns about a ban, you'll need to submit an additional appeal.

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