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Vesanichi's avatar
Vesanichi
New Spectator
2 months ago

Spark bonus not updating. Again.

I had opened 10+ packs and didnt get the spark bonus. A saw this problem year ago, but I got it now, month ago. I don't know, what to do) Is this bug return?

9 Comments

  • LyNxSrr's avatar
    LyNxSrr
    New Spectator
    1 day ago

    i've been opened a 20 pack trying to get the bonus twice but nothing happenning and the meter stayed on 0 in both times

  • Robb_PYr's avatar
    Robb_PYr
    New Spectator
    7 days ago

    Yes, I’m still having the same issue. I contacted EA Support about a week ago, but they weren’t able to provide a solution. They told me they would report it as a bug on my behalf and investigate it, then they closed my case. They also mentioned that if this turns out to be a widespread issue, it would likely be addressed and announced in a future game update. Unfortunately, my Spark Bonus meter is still stuck at 0/10 despite opening Apex Packs.

  • EA_Mari's avatar
    EA_Mari
    Icon for Community Manager rankCommunity Manager
    8 days ago

    Hey folks,

    Just a follow-up to check if you are still having trouble with it? 

  • Vesanichi​ & Robb_PYr​ Thanks for the report!

    Robb_PYr wrote:

    If anyone knows how to or who to reach, to get this problem solved please let me know, I don’t buying any apex pack until I get my game fixed. Thanks!

    Robb_PYr​ Reporting it here is one of the best places to help get it resolved.

  • Robb_PYr's avatar
    Robb_PYr
    New Spectator
    16 days ago

    If anyone knows how to or who to reach, to get this problem solved please let me know, I don’t buying any apex pack until I get my game fixed. Thanks!

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