I had opened 10 packs and didnt get the spark bonus, it just gave me a 1 towards the bonus, but i never got the spark bonus pack. What is this a bug?
Ideas
Redirected here by Mako from this previous thread: Spark bonus not counting. | EA Forums - 11983511
Unfortunately, no compensation has been applied to my account for my 11 wasted packs. Given that the status of this ticket is marked as "Fixed," it feels like this whole situation is being swept under the rug for all of us who opened packs while the counter was broken.
EA_Mako- Can you please revert the status from "Fixed" to "Under Investigation" to reflect that this is being investigated for cases such as mine where we essentially threw away packs while the glitch was active? Alternatively, another issue tracker thread with the sole purpose of tracking the pack compensation would work.
EA_Mako
Community Manager
Community ManagerThis is fixed, as in the issue will no longer occur.
We're still looking into the matter of packs that were spent during this time and will update the thread to resolved once it's fully resolved. Thanks for the patience.