Game Auto connecting to servers across the world

Ive had the game for about 2 weeks now and its completely unplayable. Huge time nudge issues and after tons of research on the internet, at least for me, the issue appears to be that I'm auto connected to the Santiago Chile Server when I'm in the US. If I do US servers in customs, the game works fine, however its absolutely Absurd that I spent $70 on this game and am limited to a tiny portion of the game and am at the mercy of hopefully finding an actual lobby in custom servers. 

I see zero acknowledgement from EA anywhere about this issue and on X I see a bunch of posts from Battlefield pretending like there are no problems with the game anymore. I'm on the verge of returning the game due to this unless there is some sort of quick fix to this MASSIVE issue