Matchmaking Occasionally Fails to Load Player Into Game or Post-Match
Occasionally, when starting a match, the game fails to load me (and sometimes other players) into the match. The game begins for the rest of the lobby, but I remain stuck in the lobby screen as if the match never started. This issue also occurs after a match has ended — when transitioning to the next game from the post-match leaderboard, some players (including myself) remain on the leaderboard screen while others successfully load into the next match.
Steps to Reproduce:
- Join a lobby and ready up for matchmaking.
- Wait for the match to begin.
- Observe that the match starts for some players while others remain stuck in the lobby.
- After the match ends, stay through the post-match leaderboard screen.
- When the next game starts automatically, observe that some players fail to load into the new match and remain stuck on the leaderboard.
Expected Result:
All players in the lobby or post-match session should load into the next match simultaneously without being left behind.
Actual Result:
- At the start of a match: One or more players remain in the lobby while the match begins for others.
- After a match: Some players remain stuck on the leaderboard screen while others proceed to the next game.
Additional Notes:
- The issue occurs randomly and does not affect every match.
- Multiple players in the same lobby have reported experiencing the same problem.
EDIT/SOLUTION:
The problem was caused by NAT type in the router being set to "Strict". Switching it to "Moderate" fixed the issue completely—no more getting stuck in lobbies or leaderboards.