Ideas

Kojobomo's avatar
Kojobomo
New Spectator
7 months ago
Status:
Needs Info

2player career greyed out, multiplayer features soft-lock game. Gamebreaking.

Hi

I've seen on these forums and Reddit that a number of people are having the same issue. My friend and I tried making a 2 player career, however after our first session we logged back on and now my two-player career is greyed out? additionally, i'm unable to open ANY multiplayer feature or mailbox without it soft-locking my game. Even tried on my steam profile, same issue occurs. Reinstalling doesnt fix, deleting save data doesnt fix so it must be a server side issue?

This is completely gamebreaking  as i now can no longer play ANY multiplayer feature.

15 Comments

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    7 months ago

    Hey everyone, 

    Thanks for letting us know about this. Could you please share a report code and confirm the platform you're playing on and your gamertag? 

    Please include the Report Code (you can get it from the Pause menu, bottom left of the screen; it looks like ABCD-EFGH-IJKL-MNOP)

  • Managed to get a refund from steam despite my hours exceeding 2. Spent majority of the played time trying to fix this issue but no avail, but they were understanding that i attempted to fix it, and i evidenced it by linking this post to them on my help request. 

  • Seems very similar to a issue I am having. Regardless of the play mode, SP/MP/Career even Breaking Point. When you finish the session, you are disconnected from online services and cannot reconnect until you restart the game.

  • I am also getting this with a specific friend, it seems to be an issue with someone who's name doesn't show when inside of the F1 games but seems to work everywhere else

  • Exactly same issue here.... it has been like this since launch mate.