Ideas

watrocky's avatar
watrocky
New Rookie
9 hours ago
Status:
New

Account suspended

Logged into F1 today got messaged my account has been suspended. I go look at EA penalty history, I have nothing, I have no idea what is happening or why I can't play the game now. Can anyone please help me 

3 Comments

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    7 hours ago

    Are you positive you're logging into the right account? Do you possibly have multiple accounts with us?

  • watrocky's avatar
    watrocky
    New Rookie
    8 hours ago

    That’s the thing I have nothing on my account showing I am suspended or banned. Only when I log on to F1. No email about it nothing 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    9 hours ago

    Hi there. We're not able to help with account bans over the EA Forums. You can find more information on bans, as well as instructions for disputing them, in the article here. Thanks!