Ideas

Naptey's avatar
Naptey
New Spectator
5 months ago
Status:
Fixed

AntiCheat Failure

I have updated the antiCheat for a few times, but it kept warning of updating it again and again.

Anyone knows what's going on here with EA lately, or any solution to it?

Or, shall I just wait until EA responded to this technical failure?

Cannot launch the game.

Wayne

19 Comments

Comments have been turned off for this idea
  • Naptey's avatar
    Naptey
    New Spectator
    4 months ago

    Just trying to make sure whether there is some work at EA side, since we all experience this issue, basically it should be regarded as a bug, and it's been a while. 

  • Xxxxxwy's avatar
    Xxxxxwy
    New Spectator
    5 months ago

    Manual installation won't help at all. 

    Because the automatic upgrade is a mandatory feature.

    At present, the only solution for players is to unplug the ethernet cable when checking for updates.

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    5 months ago

    Hey everyone, I'm sorry to hear you're having issues with the EA Javelin Anticheat. 

    Could you please try downloading the EA Javelin anticheat installer again, uninstall the game you’re playing via the installer, and then reinstall the game manually?

    Let us know how that goes, 

  • Almost same here in Japan.
    I bought this game today and it just won't wake up.
    No warning. Just back to the EA library and game itself won't start.

    Hope guys in EA fix it up soon...

  • Xxxxxwy's avatar
    Xxxxxwy
    New Spectator
    5 months ago

    I guess the launcher will check the anti-cheat version, but server returned an old version 1.0.9696655, so the launcher update to the old version, but need the latest version(now is 1.0.11804034) to start game. I tried to uninstall the old version and install the new one, but the launcher will "update" to old version and crash again, so ridiculous.

  • Naptey's avatar
    Naptey
    New Spectator
    5 months ago

    I was not even able to submit a ticket to EA Help, the submit button seems to be deactivated, this is quite strange, hah, this is an obvious bug, and they don't even have personnel to connect with.  

  • Naptey's avatar
    Naptey
    New Spectator
    5 months ago

    Working "a little bit" right now, but needs VPN connection, don't know why this happens, since the purchase is China mainland official edition, still no access without VPN. 

  • lfpmx's avatar
    lfpmx
    New Spectator
    5 months ago

    Hello Wayne, 

    I am also experiencing the same issue. It seems to be affecting players playing in China for some reason.