I bought this game June 26, with high hopes of playing in preparation for the now released F1 movie Unfortunately, I kept running into this issue where the game doesn't recognizes my EA Account, and...
Ideas
Hi,
had the same issue some days prior.
Make sure all your USB Sticks or USB Storage devices are disconnected and then start the game. If i plugin an USB Stick an start the game i get the same message as you. Maybe this can help you.
I also have connected EA Support. Nobody could help me, till i randomly disconnected my USB Stick and it worked.