Ideas

Keksz0618's avatar
Keksz0618
New Spectator
6 months ago
Status:
New

F1 25 – EA Account Required / Cannot Connect to Online Services

Hi EA Team,

I have the same issue that others reported a few months ago.
When I try to play F1 25 on Steam, I get the "EA Account required" message,
even though my Steam and EA accounts are properly linked.
I can’t access any online features.

Report code: ZVBM-SJSG-HXMC-TVDG  
Attached my DxDiag.txt as well.

Thanks in advance for checking this out!

3 Comments

  • u1viL's avatar
    u1viL
    Seasoned Newcomer
    8 days ago

    Did you manage to fix it? If yes, what worked for you?

  • u1viL's avatar
    u1viL
    Seasoned Newcomer
    8 days ago

    I had the same issue in F1 25 with “EA Account Required” / error 4112339850 (“signed out of EA account / online services error”).

    In my case, the fix was doing a full Windows Network Reset:
    Settings → Network & Internet → Advanced network settings → Network reset

    After restarting the PC, the game connected to EA online services normally again.