Freezes and crashes on xbox series s just minutes after starting game

I've tried every troubleshooting method under the sun and the game freezes and crashes after just minutes. Other games on my Xbox, even those of similar size to f1 25, work absolutely fine. Support chats have not been able to help. Not even a dodgy game file as I initially bought it off the xbox store, refunded it and tried a key from amazone. Neither working