Ideas

josegleon's avatar
josegleon
Rising Spectator
1 month ago
Status:
Needs Info

Game freezes when playing it with a wheel in Xbox series S

Last week I bought a G923 for Xbox, I’ve been using it these days and when I began to play with the wheel the game start to freeze during the race, in time trials o multiplayer and it makes the experience quite uncomfortable as it doesn’t looks smooth as it should be. I’ve restarted the game, I’ve restarted the console, I’ve reinstalled the game multiples times, updated the G923 wheel and the problem remains. And if it’s a wheel problem it should happen in other games but I’ve played forza horizon 6 and the game never freezes. 

Report code: RZBK-KCRX-LLDZ-JDLJ

6 Comments

  • EA_Groguet's avatar
    EA_Groguet
    Icon for Community Manager rankCommunity Manager
    1 month ago

    Hey there,

    Thank you for your report.

    Our team is having trouble reproducing your issue. Would it be a possibility for you to send us a video? If it is possible, the video should include the entire setup, wheel powering up/calibration and then launching the game to show the issue.

    -Groguet

  • This is happening to me to with a t248 i will play a session and for example rewind or look behind me and the game will then lag and freeze constantly and it's worse in a multiplayer race as it stops you in the track just invisible then loses you time to everyone else by like 10 seconds when it unfreezes I've also reported this is a moderator wants to look at my analysis on the situation but Im not sure if it is the wheel or the game because my wheel when I got it performed fine for a month then like 2 weeks before the dlc this began to happen

  • QxPPxPxPPxQ's avatar
    QxPPxPxPPxQ
    New Spectator
    1 month ago

    I have had the same issue since the game came out, I cannot run performance mode at 120fps with a g923 logitech wheel without the screen freezing or dropping fps, making it virtually unplayable, I've found that F1 23 works perfectly fine at 120fps and with the same wheel, I've spent so many hours trying to troubleshoot my wheel, the firmware has been updated, and I've had no screen freezes when I play on 60fps on F1 25, however, when i use my controller on performance mode on f1 25, I get a steady 120fps with no issues, with the new f1 26 DLC out I would like to be able to play it on my wheel. I have an xbox series X, but I am experiencing the same issue.

  • Its bad to see though that other than this post people say this has been a problem on wheel since launch and some post haven't even made it past the new stage of investigation but I can now get my game to work by every 3 races or so just restarting the game or when signs of it show restarting the game