Ideas

GaresYT's avatar
GaresYT
New Spectator
5 months ago
Status:
Resolved

Infinite "Communicating With Online Services"

Platform: PC (Steam)

Issue: Since updating to patch v1.0.7, F1 25 gets stuck on the "Communicating with Online Services" screen when I launch the game. Even though I have an active internet connection and it appears to successfully connect, the game stays in this state indefinitely. The only temporary fix I've found is to disconnect and reconnect my internet connection, after which the game proceeds past this screen. However, this is frustrating to do every time I launch the game.

Steps to Reproduce:

1. Launch F1 25 (post-patch v1.0.7)

2. Wait at the "Communicating with Online Services" screen

3. Observe it hanging indefinitely

4. Disconnect and reconnect internet

5. Game continues normally after that

Expected Result: Game should connect to online services and proceed without needing manual internet reconnection.

Actual Result: Stuck on the loading screen until internet is manually reset.

Patch Version: v1.0.7

Additional Notes: This issue only began after the v1.0.7 update. Prior to this, online connection was smooth without any need to reset the internet.

10 Comments

  • tangosara's avatar
    tangosara
    Seasoned Newcomer
    2 months ago

    I have the exact same issue along with alot of my friends, there doesnt seem to be a fix that we have found except for to wait for up to 1 hr sometimes. Really annoying and regretting buying the game because of this now.

  • Got EXACTLY the same. Communicating with online services. FOREVER! Unacceptable. Please make a fix.

  • deftest564321's avatar
    deftest564321
    Seasoned Newcomer
    2 months ago

    EA I have had this issue now on F1 24 and 25, it would seem a lot of people have this problem, I cannot find anywhere where you have addressed the problem and I have yet to find anyone that has figured out a solution. 

  • ArthurRJ96's avatar
    ArthurRJ96
    Rising Rookie
    27 days ago

    This is just the place to address this problem. 

    Others have mentioned it. I suggest upvoting all of these threads.

    • Communicating with online services | EA Forums - 12852915
    • https://forums.ea.com/idea/f1-25-bug-reports-en/re-%E2%80%9Ccommunicating-with-online-services%E2%80%9D-completely-locked-game/12771539/comments/12846568
    • https://forums.ea.com/idea/f1-25-bug-reports-en/re-infinite-communicating-with-online-services/12389083/comments/12846553
    • https://forums.ea.com/idea/f1-25-bug-reports-en/re-communicating-with-online-services/12852915/comments/12855351
    • https://forums.ea.com/idea/f1-25-bug-reports-en/re-stuck-in-communicating-with-online-services-after-v1-07-pc-steam-/12383532/comments/12845520

     

  • Pazuzu04's avatar
    Pazuzu04
    Seasoned Newcomer
    12 days ago

    im having this issue when trying to accept an invitation for my league racing rip 

  • deadmanaus's avatar
    deadmanaus
    Seasoned Newcomer
    8 days ago

    EA have been dead silent on this but have found the solution. Clear out your mailbox. It’ll take a while, but once it’s down to zero the problem disappears. Menus feel snappy again, not minutes and minutes waiting for the full screen communicating messages to stop. Insane.

    Suffered through this issue in F1 24 which got progressively worse, assumedly because my inbox kept getting more and more messages.

  • deftest564321's avatar
    deftest564321
    Seasoned Newcomer
    8 days ago

    You sir, are a legend. Finally a solution that works, at least for now. Unbelievable that EA has not addressed this across multiple versions of the game. EA we play games to relax and get away from things like checking emails 

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    22 hours ago

    Hi everyone, as the original post is 5 months old, I will go ahead and close it off for now. 

    Thanks deadmanaus​ for sharing the steps that fixed the problem for you.

    If anyone runs into any problems again, please feel free to start a new topic.