Ideas

DSO-09R's avatar
DSO-09R
New Spectator
3 months ago
Status:
New

Title: About shadows during cloudy weather

Hello Support Team,

I’m not sure if this is a bug or intended behavior, but I wanted to report it just in case. This happens on most courses: when driving under cloudy conditions, shadows suddenly appear even when there are no obstacles nearby, and the screen flickers.

The location and timing are random, but one thing that’s consistent is that it always happens when driving in cloudy weather. I know you must be busy, but I’d appreciate it if you could look into this.

Thank you.

 

 

6 Comments

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    17 hours ago

    Thanks for the additional information! Is there any chance that you could share a screenshot or a short clip showing the bug? 

  • DSO-09R's avatar
    DSO-09R
    New Spectator
    2 days ago

    Subject: Update regarding my issue on PS5 Pro

    ​Hi there,

    ​Thank you for your reply! Here is the information you requested:

    ​Platform: I am playing on PS5 Pro.

    ​Troubleshooting steps I’ve tried:

    ​Deleted and re-uploaded save data.

    ​Reinstalled the game.

    ​Rebuilt the system database.

    ​Current status:

    The issue still persists with the current patch. However, the frequency has decreased compared to two months ago.

    ​Additional details:

    This problem only occurs when I am using "Fidelity Mode" (Resolution Mode). Because of this, I suspect it might be a bug related to Ray Tracing.

    ​I hope this information helps with your investigation. Looking forward to hearing from you!

    ​Best regards,

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    2 days ago

    Hey DSO-09R​, thanks for letting us know. 

    Could you please confirm the platform you're playing on and which troubleshooting steps you've tried so far?

  • DSO-09R's avatar
    DSO-09R
    New Spectator
    6 days ago

    Update: The issue still persists in the current patch.

    It happens consistently when playing in Quality Mode during cloudy weather

  • DSO-09R's avatar
    DSO-09R
    New Spectator
    6 days ago

    Sorry for the late reply, I didn't notice your message.

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    3 months ago

    Hey DSO-09R​, thanks for reporting this. 

    Has this been happening since the last patch, or has it always happened? If possible, can you please share a short clip showing it and confirm which platform you are playing on and the video settings you're using?