Unable to Progress in Career Mode [Soft Lock After Match]

How do I report the issue of being unable to progress in Career Mode (PC but I know that happened in console versions as well)? It happened in many other EA FC + Fifa versions in which you finish a specific match in Career Mode, if you don't have any backup save, your career mode is simply locked. I'm on Season 2 playing with FC Milano (AC Milan), won a match in Bernabéu on semi-finals (Champions League) by 0x5, then after finishing it, the game soft locked on that stupid blue menu from Champions League screen, I closed the game, was really infuriated then played again then I was winning by 8x0 in the first half, then it soft-locked on the half-time menu as well.