Crash Mid Match
I was just playing FC 26 per usual play some match and suddenly I crashed getting a message saying my internet connection got lost. I didn't think much thinking it was just my WiFi then I tried again...
Ideas
This happened to me three times this week on XBox immediately after subbing a player in an Ultimate Team game. It ONLY seems to happen in the tournaments, and only when there seems to be a cap on how many entries I have (so TOTS Ultimate and Sliver Tour at the moment) - never in squad battles or Ricals. I think it's related to custom tactics.
Also happens on first game entry on a given day - get booted back to main screen, then DNF and then I can play. For the Ultimate tournament, that means I get 2/3 entries each day, not 3.
And no, clearing caches and resetting squad tactics has not made a difference.
EA_Barry
Community Manager
Community ManagerIn the case that your connection may be the issue, please see the following link for connectivity troubleshooting...
How to troubleshoot EA SPORTS FC™ connection issues
If you suspect unfair or abusive play, you can use the steps detailed at the following link to report.
HOW TO REPORT CHEATING, ABUSE or HARASSMENT
Thank you. EA_Barry.
My connection is rock solid. I monitor it for other purposes.
See Disconnect every first game in Live Event after kick off | EA Forums - 13433962
The pattern is 100% consistent - first live event match of every session fails, only to push the user back to the main screen. I also see it when this happens to my opponent - on kickoff, I immediately get a message "opponent has forfeited the match" and get dumped out. Thankfully with no loss of daily entries in live events.
ANY issue with UT is reported as a connection issue. Error on SBC challenges (always in Marquee Matchup, if trying to submit multiple packs in a row)? Can't connect. Back to main menu. Error on Live events? Connection error, back to main menu.
Error in trying to use Jorge Campos in a team (before you fixed it)? Connection error, back to main menu
Under the hood, ANY error condition on the API call to the EA servers - including internal errors at EA - are reported as connection errors. It's the standard error handler - rather than show a specific error, or error code, the message is "connection error".
This is not helpful for the community to diagnose the issues, nor is it useful for EA to be able to fix them.