Ideas

buzzbuzz99's avatar
buzzbuzz99
New Spectator
1 day ago

Disconnect after champs wins

So just won a game of champs and at the end of the game I got the message "EA servers cannot process your request"

I then logged back in to ultimate team and I got a disconnection warning and a loss. 

I've seen a few posts on Reddit with people experiencing the same thing (only when they win)

Has anyone else experienced this? And can we expect compensation from EA from missed prizes (I won't hold my breath)

3 Comments

  • This just happened to me. I played a Guy and scored the first goal very quickly so he ragequit. He paused the game and quit. So I got a text in front of me and i instantly presser X but it loaded too long so I closed the game and reopened. Then I see that I got disconnect warning and lost the game? Thats so unfair especially when I have had a good run with a bad team fix thiiiiss and give me my win 

  • buzzbuzz99's avatar
    buzzbuzz99
    New Spectator
    1 day ago

    Hi, thanks for getting back so quickly. It is the first time it's happened, and I'd only played a handful of games today.

    It happened after the game had finished, just as I was going to return to the menu. I have a video of it saved if you need it. 

    As I said, some others have had the same issue which seems fairly new tonight, so may be something to watch out for

     

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    1 day ago

    Hi there. Was it just this one time you disconnected after a match or has it been happening after every match? If you have played a high amount of matches over a short amount of time, you can hit the security limits. If that happened, you'll need to wait about 24 hours. After that, matches should complete normally.

Featured Places

Node avatar for FC 26 Bug Reports

FC 26 Bug Reports

Report bugs and see what the EA Sports FC 26 community is saying on this forum.Latest Activity: 1 minute ago
7,353 Posts