Platform: [PS5]
PSN ID: moha004mmad
Timestamp: Tuesday, March 17, 2026 - (Around 03:30 PM GMT+3)
Region: Saudi Arabia - Jeddah
Connection type: [Wi-Fi]
ISP: STC (Saudi Telecom Company)
When does it start happening? Post-match. Right after the match ends, I get the "Unable to process" message and get kicked to the main menu. The match doesn't count.
Squad changes between rounds: I am switching squads via the squad selector after each round (actively choosing a different squad).
Anything unusual right before it started? No, the issue started last Tuesday. The game runs smoothly until the final whistle, then the disconnection happens immediately before returning to the Ultimate Team menu.
Message to Support:
My internet is stable, and the problem is clearly from the server side in the Gauntlet mode. This has caused me to lose a lot of time and matches that didn't count. Due to the time wasted and ongoing technical problems, I expect appropriate compensation for this inconvenience.
