Xbox (wired connection)
Only happening in Gauntlet
Match completes normally
No disconnect during gameplay
At full-time: “EA servers are unable to process your request”
Kicked to main menu
Record unchanged
Happens consistently Match 3 Round 1
Other modes (Rivals/Champs) unaffected
I have completed the objective but not getting rewards due to being kicked
I have this problem too ,if someone know how to solve it pls pls pls let me know ,reply me pls
same with ps5, i am having the same problem since yesterday. 5 matches ended up with disconnection and not recorded. it is ridiculous
Community ManagerHi everyone,
I’ve merged a number of individual posts into this main thread, where I’m collecting information to help our team investigate. Please continue sharing your details and accurate timestamps as requested in the highlighted post above.
Thank you for your cooperation and patience.
Had the exact same issue all day since update on PC
ut keeps on disconnecting to the ea servers while playing, this been happening since yesterday... my internet is okay I play and its disconnect this is frustrating especially when you are winning
Nothing I have done has worked to fix this, this is really embarrassing from a billionaire company. It’s funny, don’t think there’s ever been an issue with paid store packs not opening 🤣
same issue, can't finish Gauntlet... Xbox
same here on Xbox. After finished game disconnects and don't count the game. Can't finish Gauntlet...
Its the same on xbox, I cant play
Im currently playing on playstation 5 and I have a issue with the gauntlet, I am currently on my 4th round because of the new addition on the 4th round. I used a team for the 4rd match won it on pens 5/4 and then I returned to the main menu and saw that I won (which still shows now) Then I took a break 1-2 hours I came back and it showed the squad was still eligble to play (the first 2 weren't) I played a match and pretty sure lost, but after the 90 minutes, before I could even claim the coins, It sent me out of ultimate team. I checked and none of the players were checked out as red while the first 2 squads were. no matter if I didn't use them every time (the one I used in the 3rd game) the game finished I couldn't finish the 4th round no matter if I was winning or drawing. and since I won the first 3 rounds I am not able right now to get the amazing gauntlet rewards that will benefit me. In addition I tried the multiple solutions that were available none of them work . EA please fix so many people have this problem. I even used a full gold squad not one player was used throughout the past three matches and it still didnt work
